Privacy Policy

Effective Date: 26/12/2024

At AlVital Dental Clinic (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our clinic or interact with us online, including through our website. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Contact details (phone number, email address, home address)
• Date of birth
• Medical history and health information
• Insurance details (if applicable)

1.2 Non-Personal Information

• Browser type and version
• IP address
• Operating system
• Usage data and website interaction

2. How We Use Your Information

We use your information to:

• Provide dental services and manage appointments
• Communicate with you about treatments, follow-ups, or reminders
• Ensure proper record-keeping and compliance with legal and regulatory requirements
• Improve our website and services
• Send marketing communications, if consented to

3. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with:

• Healthcare professionals involved in your care
• Insurance providers, as required
• Service providers assisting with clinic operations (e.g., IT support)
• Legal authorities, if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of electronic transmission or storage is completely secure.

5. Your Rights

Under applicable laws, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for certain processing activities
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at info@alvitalclinic.com.

6. Cookies and Online Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with an updated effective date. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

AlVital Dental Clinic
Address: Rr. Kongresi i Manastirit, Tirana 1015, Albania
Phone: +355 69 522 2288
Email: info@alvitalclinic.com
Website: alvitalclinic.com

By visiting our clinic or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.